Manager, Operations, Social Innovation

Manager, Operations, Social Innovation


$94,113.00 - $117,641.00 Annually


Belleville, ON

Job Type


Job Number



Applied Research and Innovation Office

Opening Date


Closing Date

12/1/2023 12:00 AM Eastern

Bargaining Unit


Start Date



Admin 11


35 hours per week

Length of Term

5-year contract

About Loyalist

Loyalist College is built upon the lands governed by the Dish with One Spoon wampum agreement. We affirm and thank the Haudenosaunee, Anishinaabeg and Huron-Wendat nations for their continued caretaking of the land. At Loyalist, we empower our students with wraparound support services and hands-on training to succeed on any path they choose. Our academic programs are responsive and innovative, designed to solve pressing social and economic challenges and meet the evolving needs of our regional industry and community partners. Our graduates enter the workforce equipped with the knowledge they need to be better global citizens, and with future-focused skills to lead change in their fields. With a presence in Belleville, Bancroft, Port Hope, Tyendinaga and Toronto, we believe our institutional responsibility extends beyond the classroom to seeing the big picture for the communities we serve. Our expertise in applied research and deep connections to local industry support economic development, to the benefit of businesses, entrepreneurs, changemakers and innovators. Our commitment to decolonization, and the pursuit of a more inclusive, equitable world, means we hold ourselves accountable to the diverse perspectives, cultures and experiences that shape our communities.

Position Summary

Reporting to the Senior Manager of the Applied Research and Innovation Office (ARIO), the Manager of Operations for social innovation provides administrative leadership for the direction, coordination and comprehensive management of day-to-day operations and related strategic initiatives in this emerging research area at Loyalist College. As the Manager of Operations, the incumbent is accountable for effective project management, this includes overseeing financials, staffing and other administrative matters; ensuring goals and objectives are achieved and in compliance with applicable guidelines, regulations, policies, and reporting requirements; forecasting, sourcing and planning for resources; evaluating research projects, tracking related metrics and reporting on results; and writing or assisting in the preparation of funding proposals.  As required, the Manager of Operations acts as the social innovation liaison for Loyalist College with internal and external collaborators as well as industry and community research partners.  

Duties and Responsibilities

Research Leadership

  • Consults with industry and community partners to identify innovation needs within sectors impacted by social innovation, and if appropriate, secures support for contract projects and collaborative applied research projects.
  • Supports outreach activities to promote Loyalist College and its specific social innovation research capabilities, including knowledge dissemination initiatives.
  • Establishes a reliable resource network by building collaborative relationships and partnerships with both internal and external College collaborators. 
  • Represents Loyalist College at external events and with industry or community stakeholders to demonstrate research capabilities in social innovation. 
  • Maintains up-to-date knowledge of granting sources and their programs and identifies potential new funding directions from these sources. 
  • Ensures Standard Operating Procedures (SOPs) are in place for all social innovation research activities.
  • Ensures contracts or projects are completed on-time, on-budget and within a set of quality standards that define the research experience at Loyalist College.  
  • Identifies resources required to fulfil project objectives including personnel, equipment, tools, funding, etc.
  • Effectively recruits, trains, and evaluates dedicated staffing resources (including student interns) within the social innovation team, ensuring a high level of performance and professional development.
  • Advises and assists researchers and staff to identify potential research projects and other strategic opportunities. 
  • Writes and/or assists others with the preparations of research proposals, actively searching and applying for funding from industry and other funding organizations.
Program Management
  • Reports regularly on research contracts and project to ARIO leadership and other key strategic advisors and groups. 
  • Responsible for compliance management activities, establishing policies and practices to ensure absolute compliance with practices related to ethical research and the Tri-agency financial administration guide. 
  • Responsible for reporting regularly on the social innovation research file to the College Executive Team, funders and external industry or community partners.
  • Promotes Loyalist College’s areas of competence and services in social innovation research to industry and community partners through visits, events and reports, among other public relations activities.
  • Responsible for coordinating the development and ongoing budget monitoring.  
  • Prepares monthly, quarterly, and annual financial reports for individual research projects as well as tracks and prepares financial reports for provincial and federal compliance.

  • Promotion of Loyalist College’s areas of competence and services to industry and community partners through visits, events and reports, among other public relations activities.
  • In consultation with ARIO leadership as well as other key advisors, responsible for the budgeting process and makes recommendations for the allocation of financial resources to meet the strategic goals related to social innovation research.
Administrative Management
  • Provides leadership for the development and execution of a social innovation research vision for Loyalist College. 
  • Accountable for effective recruitment, selection, training, and evaluation of staff dedicated to research in social innovation, in accordance with the College recruitment and performance management processes. 
  • Champions students, faculty and staff motivated to engage in social innovation research from across the College, supporting their involvement in applied research opportunities.
  • Engages employees in the pursuit of high individual and team performance by providing appropriate recognition, formative feedback and addressing performance issues in an effective and timely manner. 
  • Ensures that research faculty and staff assignments are consistent with college policies, procedures, and collective agreements. 
  • Responsible for growing social innovation research revenue.
  • Plans the effective procurement and allocation strategies for both financial and physical resources within the social innovation team according to the parameters of college and public sector accountability guidelines. 
  • Responsible for staying up to date on trends in social innovation


  • A four (4) year degree in social sciences or relevant field (a Master’s degree in social science or relevant field considered an asset).  
  • A minimum of five (5) years’ experience in a relevant sector with progressive levels of responsibility for organizational operations leadership and management (specific experience in an applied research environment considered an asset).  
  • Extremely organized, including ability to prioritize and multitask.
  • Demonstrated ability to work cohesively and collaboratively with a wide variety of constituents from students to chief executives, local to global organizations, entrepreneurs to elected government officials, and everything in between.
  • Demonstrated experience securing large research grants and completing industry or community projects of significance. 
  • Experience in a unionized setting considered an asset.
  • An outstanding work ethic, coupled with the desire and ability to work in a fast-paced environment where meeting tight timelines is commonplace.
  • Superior written and presentation skills.
  • High level of confidence, professionalism, and collegial spirit.
  • Experience in negotiating partnerships, agreements, and contracts.
  • Formal ethics training demonstrated: TCPS2: Core. 
  • Ability to cultivate a work climate that promotes cooperation and supports internal and external collaborators in the development and attainment of shared goals.

Please note:

Following an offer of employment, candidates with Canadian credentials will be required to provide official transcripts from the granting educational institution(s); candidates with international credentials must provide World Education Services (WES) evaluation (at their own cost) confirming Canadian equivalency of their credentials.
Loyalist is committed to promoting a diverse and inclusive college community. We encourage and welcome applications from marginalized and equity seeking groups. Loyalist College is committed to accommodating applicants with disabilities throughout the hiring process. If you have accommodation needs, please inform us as soon as possible by sending an email to

We thank all applicants, however, only those selected for an interview will be contacted.

Benefits for Full-time Temporary Administrative Staff include:

  • All full-time temporary administrative staff of Ontario Colleges are eligible to join the CAAT Pension DBPlus plan from their date of hire CAAT pension website


Work Life Balance Matters at Loyalist College

Full-time temporary administrative employees can expect:

  • Accrual of paid vacation days or vacation % applied to contracts
  • December closure period with pay
  • Employee Family Assistance Plan - provides timely short-term counselling and consultation assistance to employees and their immediate family
  • Fitness Centre Membership - exclusive facilities for use by Staff and Students at the Belleville location free of charge
  • An Inclusive and Accessible Workplace

Which of the following best represents your level of completed education in social sciences or relevant field? The position requires a four (4) year degree in social sciences or relevant field.
  • Doctorate Degree from an accredited college/university
  • Master's Degree from an accredited college/university
  • Bachelor's Degree from an accredited college/university
  • Advanced College Diploma from an accredited college/university
  • College Diploma from an accredited college/university
  • None of the above
How many years of experience do you have in a relevant sector with progressive levels of responsibility for organizational operations leadership and management?
  • Less than 1 year
  • 1 year but less than 2
  • 2 years but less than 3
  • 3 years but less than 4
  • 4 years but less than 5
  • 5 years but less than 6
  • 6 years but less than 7
  • 7 years but less than 8
  • 8 years but less than 9
  • 9 years but less than 10
  • 10 years or more

Required Question

Loyalist College
376 Wallbridge Loyalist Rd.

Belleville, Ontario, K8N 5B9